Terms & Conditions
Company: Infin8Brands Limited, Registered in England & Wales No. 12486271
Welcome to Infin8Brands. By using our website, you agree to these Terms & Conditions. Please read them carefully.
1. General Information
1.1 This website is operated by Infin8Brands Limited (“we”, “our”, “us”).
1.2 By accessing or using our website, you agree to comply with these Terms & Conditions.
2. Use of the Website
2.1 You may use our website for lawful purposes only.
2.2 You agree not to use the website for any fraudulent or illegal activity.
3. Products & Availability
3.1 All products are subject to availability.
3.2 We make every effort to display accurate product information. However, we do not guarantee that all descriptions, pricing, or images are error-free.
3.3 We reserve the right to limit quantities or discontinue products without prior notice.
4. Orders & Confirmation
4.1 Placing an order on our website does not guarantee immediate confirmation.
4.2 We will review product availability and contact you to confirm your order before processing.
4.3 We reserve the right to refuse or cancel any order at our discretion.
5. Pricing & Payment
5.1 All prices displayed on the Infin8Brands website are exclusive of VAT. VAT will be applied and shown separately during the checkout process.
5.2 Please note that placing an order through our website does not require online payment. At this time, we do not accept payments via Stripe, PayPal, or any other online gateway.
5.3 Once your order is placed, our team will review product availability and contact you directly. Payment will be arranged and taken securely over the phone before the order is confirmed and dispatched.
5.4 Accepted payment methods include credit card, debit card, or bank transfer, all processed over the phone.
5.5 Orders are not considered final until payment has been successfully received and confirmed by Infin8Brands.
6. Returns & Refunds
6.1 Customers have 30 days from the date of receiving their order to request a return or refund.
6.2 Returns must be in original condition, unopened, and unused.
6.3 Customers are responsible for the cost of returning items.
6.4 Refunds will be processed after the returned items are received and inspected by Infin8Brands.
7. Delivery
7.1 We aim to dispatch orders as quickly as possible once confirmed.
7.2 Delivery times may vary depending on stock availability and location.
7.3 Risk of loss passes to the customer upon delivery to the courier.
8. GDPR & Privacy
8.1 We collect and process personal data in compliance with GDPR.
8.2 Data collected through the website may include your name, email, phone number, and address.
8.3 Your information is used solely for order processing, customer service, and legal compliance.
8.4 We do not share your personal information with third parties except for delivery or legal purposes.
8.5 You have the right to access, correct, or request deletion of your personal data. Contact us at sales@infin8brands.co.uk (UK) or info@infin8brands.com (Canada).
9. Intellectual Property
9.1 All content on this website, including text, images, logos, and graphics, is owned by Infin8Brands or its licensors.
9.2 No content may be reproduced, copied, or used without our prior written consent.
10. Limitation of Liability
10.1 Infin8Brands is not liable for any indirect, incidental, or consequential damages arising from use of the website or products.
10.2 Our liability for direct damages is limited to the value of the product purchased.
11. Contact Information
UK Office:
Unit T 272 Abbeydale Road, Wembley, London, HA0 1TW
Phone: +44 7435 460936 / +44 20 3490 0613
Email: sales@infin8brands.co.uk
Canada Office:
500 Esna Park Drive, Markham, ON L3R 1J5, Canada
Phone: +1-905-604-4066 | Toll-Free: +1-866-848-9909
Email: info@infin8brands.com
12. Updates & Changes
12.1 We reserve the right to update these Terms & Conditions at any time.
12.2 Any changes will be posted on this page with the updated effective date.